Author Topic: Banks add phone voice technology to identify users  (Read 6659 times)

Offline gangals

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Banks add phone voice technology to identify users
« on: October 25, 2006, 05:54:56 AM »
This is just asking for trouble:

RSA Security has introduced a product that adds voice as a way for automated telephone banking services to identify users.

http://news.com.com/2100-1029_3-6129174.html?part=rss&tag=6129174&subj=news

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Re: Banks add phone voice technology to identify users
« Reply #1 on: October 25, 2006, 06:09:23 AM »
is not that easy to fake that, not even recordings are reliable, so I think that the system could work

Offline gangals

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Re: Banks add phone voice technology to identify users
« Reply #2 on: October 25, 2006, 06:35:44 AM »
Not saying it is, but I could bet that there are going to be a lot of false positives and if someone is able to master the system, then is it just one more false sense of security.

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Re: Banks add phone voice technology to identify users
« Reply #3 on: October 25, 2006, 06:40:21 AM »
same for home banking, ATM's, little pink pigs, etc etc etc

every system is and will be vulnerable, you are right that well people will study this and a lot of idiots will start calling impersonating Bill Gates but that will be all.
 

Offline rbcp

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Re: Banks add phone voice technology to identify users
« Reply #4 on: October 25, 2006, 07:25:50 AM »
It'll probably just be an additional layer of security, on top of whatever security there is now.  How many customers, though, will bother to take the time to actually input their voice into the system?  People are lazy.

Weird that this is coming to BANKS first.  You'd think they would try it out somewhere else first, just to make sure it works good.

Offline silentneep

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Re: Banks add phone voice technology to identify users
« Reply #5 on: October 25, 2006, 11:22:39 AM »
but I could bet that there are going to be a lot of false positives

Yeah.  If a guy can make redbox tones with his mouth through trial and error, then with enough chances to attempt it someone somewhere will be able to mimic a person's voice good enough to abuse this.
May the forces of evil become confused on the way to your house.

Offline rbcp

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Re: Banks add phone voice technology to identify users
« Reply #6 on: October 25, 2006, 01:18:55 PM »
As we all learned from Sneakers, all we have to do is have a female friend go out on a date with the victim-to-be and tape record him saying the required phrases.

"I love it when a man says passport!  Can you say passport for me?"

Offline mr_doc

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Re: Banks add phone voice technology to identify users
« Reply #7 on: October 25, 2006, 04:58:28 PM »
I think there will be a lot of false negatives too. People who are sick.
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Re: Banks add phone voice technology to identify users
« Reply #8 on: October 26, 2006, 12:11:21 AM »
As we all learned from Sneakers, all we have to do is have a female friend go out on a date with the victim-to-be and tape record him saying the required phrases.

"I love it when a man says passport!  Can you say passport for me?"

HAHA! I remember that one, and I think I saw the same joke on that Maxwell Smart show, can't remember the name, J. Brooks was the producer.

Offline gangals

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Re: Banks add phone voice technology to identify users
« Reply #9 on: October 26, 2006, 06:15:50 AM »
Get Smart

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Re: Banks add phone voice technology to identify users
« Reply #10 on: October 27, 2006, 12:00:42 AM »
yeah that one!!! or you were telling that to me? jeje

Offline gangals

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Re: Banks add phone voice technology to identify users
« Reply #11 on: October 27, 2006, 07:47:42 AM »


Do you have a shoe phone?

I think not!

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Re: Banks add phone voice technology to identify users
« Reply #12 on: October 30, 2006, 02:06:53 AM »
Nope but I've got an Old Motorola of that size.

And the pic made me wonder, is this series the precursor of mobile phones??

Offline I-baLL

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Re: Banks add phone voice technology to identify users
« Reply #13 on: October 30, 2006, 11:58:53 AM »
So if you get a cold or lose your voice then what's gonna happen?

Offline silentneep

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Re: Banks add phone voice technology to identify users
« Reply #14 on: October 30, 2006, 12:20:09 PM »
See, I'm thinking the system will have to allow for that... so it'll have to have some sort of plus or minus of acceptable error on the accuracy of matching a vocal imprint.  Which is why I said that someone who can imitate a person's voice accurately enough will be able to abuse it.
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