Author Topic: Social engineering AT&T  (Read 3010 times)

Offline ljc

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Social engineering AT&T
« on: July 31, 2006, 04:00:52 PM »
Using a relay operator, I called AT&T (1-800-225-5288) and spoke with an operator. I tried to get an emergency interruption and they tried to charge me. I was trying to bypass their charges. At the end of the call, I asked her if I could pay using coins if I go to a pay phone, and I specifically mentioned ACTS. She seemed surprised I knew about ACTS and told me yes, but I would need to be at a pay phone physically to put coins in (no shit).

So I wonder if this would work. I have a Qwest pay phone's number (and it doesn't accept incoming calls).

1. I'd call 0 on my regular phone line and ask to be connected with 1-800-225-5288.

2. The operator connects me.

3. An AT&T operator answers and says "AT&T, may I have the number you're calling from, please?" (or something like that).

4. I tell her the pay phone's number.

5. She looks and figures out it's a pay phone. I ask her for an emergency interruption.

6. She asks how I want to bill the interruption. I respond with coins

7. She asks me for my coins and I box those in.

Has anyone tried that?

- E

Offline ljc

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Re: Social engineering AT&T
« Reply #1 on: July 31, 2006, 04:45:18 PM »
More thoughts:

- They might ask me to call back so they can actually see my true ANI.
   Solution: I'd say "Excuse me? This is the THIRD time I've called to do this! Help me or get someone who can help me!" or some other angry statement saying it's the third/fourth/X'th time I've called back.

- They just might not accept coins if they can't actually see an ANI. In this case, there would be no proper solution, except perhaps a little social engineering.

- E

Offline agent_orange

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Re: Social engineering AT&T
« Reply #2 on: October 27, 2006, 12:01:59 PM »
It doesn't matter if your number matches a payphone or not, you're still going to have a non ANI II payphone number (07, 17, 77). If you get an operator to call, your ANI II # wont match a payphone's, and the second operator (the one you are trying to get a free emergency interuption from) is probably going to find it suspicious and start asking questions, you'd be lucky if they let you. And if they did, I wouldn't be suprised if it's recorded and played back for a check up later.

Offline silentneep

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Re: Social engineering AT&T
« Reply #3 on: October 27, 2006, 07:00:08 PM »
Isnt it 07, 70 and 77?  Or did I kill that brain cell?
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Offline agent_orange

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Re: Social engineering AT&T
« Reply #4 on: October 27, 2006, 07:54:11 PM »
You're probably right, the way I remember it is a bunch of 7s. But I have a copy of all the ANI II numbers printed out somewhere.