If you aren't a mole, or a troll, you're probably the most retarded phone company employee I've ever heard of. You overplay the whole thing, and it's a shame because if I were you I could probably get a lot more done.
Nice try to gain our trust with that offer to post a book, then conveniently get shut down by your angry supervisor. See, that would work, but it makes you look so earthshatteringly stupid that it destroys any credibility you may have.