I just realized I have a useless job

[MattGSX]

My job consists of answering a phone, apologizing for a problem, and saying "Go back to the store with your receipt for a refund". Occasionally I have to do something exciting like call UPS or a store, and sometimes I even get to fill out some forms, but not often. I can't believe my job hasn't been outsourced yet.


/livejournal

[Godot]

As soon as your boss reads this, you will be replaced by an answering machine with a prerecorded apology. Then we will find out the access code and change the message.

[MattGSX]

I was planning on approaching my direct supervisor with a plan to streamline the dept, allowing me to take on the workload of four part-time associates with the same number of hours I currently have committed for the pay of two associates. My plan: they fire the other idiots that just take up space and simply route more calls to me.

Seriously, I had my performance review last night and she (my supervisor) already confided to me that I have almost double the resolved cases of people that work in my dept full time, meaning I work about half as much as they do and have double the resolved cases they do. I'm not great with percentages when I'm drinking, but I'm pretty sure that means I'm four times more efficient than the average employee, only I make less since I'm young, part-time, and not a lifer there.

[Jordan]

I'm a bill collector, I seem to create more un-resolved issues than I do resolve them.  You should feel GREAT for that accomplishment. Now that your supervisor has told you that great piece of information, it wouldn't be wrong of you to demand a raise, would it?

[rbcp]

"What would you say it is you actually do here?"

[Jordan]

"What would you say it is you actually do here?"

I would say, "I'm glad gentlemen you've decided on giving myself a generous pay raise and a month's paid time off. I'll be starting that paid time off immediately." I would proceed to stand, smile, shake hands, and walk away.


or --

I would say, "And once again, if you don't give me the pay raise or the month's time off, I'll cut your ______ off and ___________ and after that I'll _____________."

I would love to be in this position.

[rbcp]

I would say, "Well-well look. I already told you: I deal with the god damn customers so the engineers don't have to. I have people skills; I am good at dealing with people. Can't you understand that? What the hell is wrong with you people? "

[Jordan]

And they would say,

"We hired you. Now we will fix the problem..."

[MattGSX]

The problem is, I just got a raise as part of my review, so it wouldn't be prudent to immediately ask for another one. I'm pretty sure my plan also goes against corporate policy, though her and I could have some laughs about it.

[.]

My job consists of answering a phone, apologizing for a problem, and saying "Go back to the store with your receipt for a refund". Occasionally I have to do something exciting like call UPS or a store, and sometimes I even get to fill out some forms, but not often. I can't believe my job hasn't been outsourced yet.


/livejournal

It has in some cases, I do the same stuff when I don't have an answer or I just don't feel like talking

[MattGSX]

Yeah, I suppose you and I have pretty similar jobs, when I think about it. Has the company you work for always been based in Argentina, though?

[.]

Yeah, I suppose you and I have pretty similar jobs, when I think about it. Has the company you work for always been based in Argentina, though?

Nope, its a Dutch CO and I take calls from everywhere, ask RBPC...

[MattGSX]

Since when does Holland (er, the Netherlands) outsource to South America?


I think Footlocker Inc prides itself on being an all-American company. We handle all customer service issues for American, Canadian, and international (their distinction, not mine, so don't point out that Canada is technically international in regards to the US) customer service issues in one of three WI based call-centers, one in Camp Hill, PA; or in Junction City, KS (not absolutely sure about the last two, but I'm pretty sure there are call centers there).

[.]

Since when does Holland (er, the Netherlands) outsource to South America?


I think Footlocker Inc prides itself on being an all-American company. We handle all customer service issues for American, Canadian, and international (their distinction, not mine, so don't point out that Canada is technically international in regards to the US) customer service issues in one of three WI based call-centers, one in Camp Hill, PA; or in Junction City, KS (not absolutely sure about the last two, but I'm pretty sure there are call centers there).

The CO is here for about 3 years now, and we provide 3rd party outsourcing in every language you can possibly imagine.
In fact loads of Companies are outsourcing here since we are cheap and its full of foreingers that like the place and they speak the original language. Not like me :s

[Colonel Panic]

Hey FB, if I visit Argentina, will you show me around?