Here's a tip for those of you who've never worked at a pizza place: All the phones there are basically normal lines. They all have their own number and all work as normal phone lines do. The main number you dial (the one in the ads... ie XXX-1000 or whatever it is) is set up to forward the calls down the line as each gets busy. The place I worked in had 4 lines... when someone was on line 1, the ring would go to line 2... when 2 was busy, it went to 3, etc. But they're all just regular phone lines, and all have your standard phone company features... ie, call forwarding, *69, *67... get the picture?