meh, this kind of thing pisses me off to a great extent. If you're getting paid for something you should be able to do it - or at the very least learn quickly and efficiently how to. Everyone would laugh at someone if they asked for people to go into work for them mopping floors, buts its A-OKAY when they're using free software - "Hey I know the people who wrote this did this for free, but I'm trying to make a buck off of it and I can''t seem to get what I need to work..."
Nearly all free software comes with a huge amount of free documentation, and when that doesn't cut it often times, as is the case with Asterisk, there is a company behind the free software in question that is more than happy to support the product. In this case, where there is very good documentation and easy to use tools to provision the device along with a cocky sig file and the attitude the problem must be with the free software - it just makes my blood boil. I truly believe these types of people are what destroy technology - what makes writing software not fun - what makes using computers undesirable.
and just for Frog:
() ()
;
\ /
\--------/