These numbers were used for customers in California and Nevada, and will usually provide direct access to the appropriate queue bypassing the automated system bringing you to a rep in the appropriate department. These numbers are not provided to the customers but are specifically for transferring customers to.
Updated 10/18/2007
New Connect, Supercedures, Move Orders, F&T, Additional Lines: 304-746-4307
Disconnect of Access Line: 858-974-3299
SORD Required: 304-746-4337
Save/Retention for ADL's and Dial-up and HSI service: 858-974-3299
HSI Tech Support/Repair: 888-722-9337 (the three digit transfer code is 896 for English and 876 for Espanol) (this number IS given out, however reps tend to forget to mention the transfer code)
I hope this information is useful.